I have a charging issue or device won't turn on even after charging overnight.

If you have an LR-3 or Marksman and are having charging issues there are a few possibilities. First check to see if the device works when plugged into the wall. If it does work when plugged in but does not work when you remove the plug then most likely the battery is the issue. If you have an LR-3, this is easy to determine. You can swap the batteries of the camera and the receiver to see if the problem stays or moves when you move batteries. Attached is a video to see how easy it is to remove the battery. If you go through the troubleshooting steps and determine it is the battery, please fill out a request for service at the link below and include any troubleshooting steps you have performed. If you need help, feel free to give us a call at 281-205-8134.

https://www.longshotcameras.com/pages/rma-request